This email purports to be from the Better Business Bureau (BBB) and goes on to inform you that a complaint has been filed against your company. You are then prompted to click a link or download an attachment to resolve the issue. The Huffington Post has reported on this scam here.

From: ::Better Business Bureau::
Subject: Re: BBB Case # 71608420

Body:

Dear Sirs,

The Better Business Bureau has got the above-referenced complaint from one of your associates in respect of their dealings with you.
The detailed information about the consumer’s concern is explained in enclosed file.
Please give attention to this question and notify us of your opinion.
Please click here ** Link removed ** to answer this complaint.
We look forward to your prompt reply.

Sincerely yours,
James Siena
Better Business Bureau
________________________________________

Council of Better Business Bureaus
4200 Wilson Blvd, Suite 800
Arlington, VA 22203-1838
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277

Samples:

BBB Phishing Email

BBB Phishing Email

Better Business Bureau: BBB Case – Spoof

I Got This Scam. What should I do now?

82 comments
patricia
patricia

I have gotten two of these now sending to spam folder lets see if that helps!

Andrew
Andrew

I got one today in my personal email, not even in the same domain as my business email. I reaslised it was a scan immediatly for 3 main reasons: 1) it was in my spam folder :) 2) it spelled cheque incorrectly: check 3) it was for Alrlington VA, and i'm down under in Australia Not a difficult spot

Bill
Bill

It's still going round. Just arrived in my inbox half an hour ago. Strange that I'm not a company but my company is supposed to be operating a cheque/money order scam. Such hypocrisy!! Strangely, the email sender is named Better Business Bureaus but the mail server is something completely different and the link goes somewhere else again. Needless to say the email died the death of a thousand deletes.

Kate
Kate

I also receive the same email as described below on 9/8/ 2012 from a Christer Bleasdille, a Dispute Counselor with the BBB about a complaint. I did not click on the link. I went to the BBB website and ended up here where my thoughts about this being a scam were confirmed.

Sean
Sean

This e-mail is still circulating, with a zip file. One of our managing partners received this e-mail today, and called our tech guy right away. He told her to delete it, as any e-mail coming with a zip file attached is, in all likelihood, some sort of spyware.

steven
steven

We recieved an email like this coming from info[@]bbb.org, with a Zip file attachment, inside the zip file is a Application, titled BBB Abuse, the file itself passes all virus scan tests, but if one installed the application i'm sure it will install some unwanted stuff.

Clifford
Clifford

I received this email yesterday and it totally blew up my laptop. Be warned

Ed
Ed

I received this email today (5/5/12)

Leena Kapoor
Leena Kapoor

I have received mails like the above in the past week several times.

anne
anne

I received this scam this morning. It did not send me to a link rather than to a file that I could not open. Luckily on my Mac computer did not allow.

Russ Croley
Russ Croley

Received one of these versions on 2/27/12.

Sharon
Sharon

I received this today.

n wehrheim
n wehrheim

How did this get through the filters?:

Vicki
Vicki

Received similar e-mail Monday, Feb 27, 2012 @ 7:58 am. I only waited a moment then closed out. Was not sure of the validity and noticed the errors in grammar and punctuation. I guess their stupidity is 1 advantage in our favor.

Jana
Jana

I got a scam email from BBB it says, but I knew it was a scam since I have no business so therefore no customers. I went to the real website for "BBB" in Arlington, VA and forwarded the email as directed to phishing[@]council.bbb.org. I have had several lately. I will not open them or click on any link. Probably a virus in the making.

dauber
dauber

We are a national coatings company with an outstanding record. I knew this was a scam right off the bat, as we've never had a complaint. I contacted the sender's web site at AICPA.COM about the possibility that someone was using their site to send junk. I received an automated reply that they would get back to me within 48 hours.

Misty
Misty

Recived this at work today, it had my supervisors e-mail in it also. As if they cc it to her or she was involved. I work for the county office.

Belinda Suszynski
Belinda Suszynski

Relieved and ticked at the same time! I received this a few days ago.

Riker
Riker

I'm getting 3 or 4 everyday. I can't block them! I do business with BBB. I can't block the fakes without blocking the legitimate BBB email. Why can't these people and businesses be treated as criminal thugs and arrested?

Abasha
Abasha

Just forgot to mention in the above comment ... The funny part of this above email was that: I got three email to the same email account in one day. However, each of the three supposedly BBB complaint had different Case ID numbers. What a shame!

Abasha
Abasha

I got the same phishing email.

Linda Page
Linda Page

I have now received 5 of these in the past week... all with different complaint numbers, Beware! If you call the 703 # at the bottom of the email, it is answered as the Better Business Bureau, but their website note no office in Arlington, VA. I forwarded the email to the REAL Better Business Bureau and haven't heard back. Guess they aren't as concerned about consumers as they would have us believe.

Steve
Steve

I got one to today 1/23/2012 and I was suspicious about it, my wife said to open it the file where they said is the content to view (I believe was not wise but, we did it),..it opened in a new window but, it showed as an error. I went to bed and I couldn't sleep thinking of that stupid e-mail so, I came to look to see if I can find something that will give a respond to my concern and here is the answer - THAT IS A SCAM. I hope nothing will affect my files/my lap top bec. we opened that FILE (I should it now not to). I turned it off.

Jenny
Jenny

Got two of these today, and we are an ecommerce business...should have known something was fishy when they included no name in the email.

Pioneer-12
Pioneer-12

I received an e-mail from "BBB". Googled it for scam info. Came up with your web site in no. 1 position. Signed up with you straight away. Thank you Scamtrends Pioneer-12

Christine
Christine

I received this email. 1/19/2012

Ginger
Ginger

Same here. Have received many.... Like Rebecca said, It's a shame ppl do not have anything better to do.

Rebecca
Rebecca

Three of these today. Quite obviously a scam, as not only do I not have customers who would be likely to make complaints against me, I don't even have a job. It's a shame some people have nothing better to do with their time.

Doug
Doug

I have received one today.

BCCommercial
BCCommercial

Received this twice today - two different senders. Scary part is that it seemingly comes from bbb.org's servers according to the message headers.

elise
elise

This is SO lame. Do they think we're THAT stupid?

Ilene
Ilene

Received today

linda
linda

Got this today. Didn't click on the "attached report". I put Stacie Nieves in search and found this page. Thanks all. Don't do it. Glad I didn't. Linda

Maggie
Maggie

I got this this morning. You can always tell if they are a scam by the "to" field. The other email address will be similar to your email address and there will be a ton of them. Have a great Holiday everyone!

carol
carol

Just received a letter from them got curious and opened the site and as I figured it was nothing.So I immediately pressed scam.I don't have any clients.Whatare these people stupid or what,I can spot a scam a mile away.

Juan
Juan

I received this email today. Once I clicked on the link to review the report, the page would never load. I tried several times, but only receive errors when trying to access the link.

g. nelson
g. nelson

I've just started receiving these a couple of weeks ago or so. One day I got about four! I've never clicked on the link but I am wondering what they are asking for if you do click on the link. Anyone know?

David
David

Received it this morning, 12/20/2011. Mine reads essentially the same, with "Case # 70120108".

VICKI
VICKI

I attempted to open the attached file after opening the item in the email but my computer warned that this was a severe threat to my computer. Please help business owners protect the privacy information of people we serve.

David
David

I also received one Case ID 41723319. Leads to malicious download.

Deborah Hemstreet
Deborah Hemstreet

Received this email today on Dec. 20, 2011. Thanks to this site, I have deleted it.

Amy
Amy

received email from BBB [alerts@bbb.org]

Bill
Bill

I received this email this morning. I wanted to see where the link took me--it redirected to a page that wanted me to download some add on--which I did not do and closed out the page.

debbie
debbie

Received one today from Arnold Melendez. Computer did nto download it as it has "malicious content".

Sam
Sam

Same Email received. Thought this was dodgy! Thanks for everyone else showing this!

linda
linda

Recieved this a.m. @ 9:37, case number slightly different, from name different. It was caught in our spam filter and I deleted it. Wonder what the real BBB is doing about it?

Helen
Helen

Emails that are used for Phishing, malicious content, scams, or virus's go to the Federal Trade commission at "spam" , I send mine all there. They seem to diminish over time and eventually go away. Only to be replaced with something else....................

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